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Productivity soars with SER Doxis

Research by Forrester Consulting reveals that SEW-EURODRIVE achieves 336% return on investment (ROI) and savings totaling more than €17 million over three years by automating document management and processes with SER’s ( AI-powered platform, Doxis.

The findings were part of ‘The Total Economic Impact™ Of SER Doxis Intelligent Content Automation’, a commissioned study conducted by Forrester Consulting in June 2023 on behalf of SER.
Based on information provided by SEW-EURODRIVE, Forrester built a three-year financial model that found that by deploying Doxis, the organization achieved a 336% ROI and benefited from: increased productivity and improved regulatory compliance through streamlined document management and collaboration; 90% time savings, flexibility and improved employee experience through process automation; better data insights and higher productivity through artificial intelligence, and headcount cost avoidance and reduced IT complexity due to consolidated legacy systems and automation.
“With Doxis, we are able to handle documents in a really structured way, which has a big impact on quality,” explains the Group Manager of Archiving & Documenting Services of SEW-EURODRIVE when asked about the impact of Doxis on daily work.  “The search in Doxis is ridiculously fast.  The [platform searches] 50 to 60 years of history in our case, and the results will still pop up in milliseconds.”
“We’re delighted that our long-term partnership with SEW-EURODRIVE has shown such a significant ROI in this Forrester Consulting study,” comments Dr. John Bates, CEO, SER.  “At SER we strive for every customer to benefit from a ‘Return on Information’.  With this independently analyzed ROI, together with Doxis receiving the highest score in the current offering category in The Forrester Wave™: Content Platforms, Q1 2023, we’re excited to continue helping customers worldwide to modernize their information management.”
The Forrester TEI study provides decision-makers with a framework to understand the potential financial impact of Doxis on their organizations.  The framework also evaluates factors such as costs, benefits, flexibility, and risks to build a financial model for how SEW-Eurodrive's deployment would translate into a three-year model for other organizations.  The full TEI findings can be found at

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