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Volume 42, Numbers 3 & 4
Publication date: 04 October 2021


















Government finally finds out what we all knew about the Insolvency industry

A properly functioning insolvency industry is key to any successful economy, but as the All Parliamentary Party Group (APPG) report, Resolving Insolvency: Restoring confidence in the system reveals, the conduct of many Insolvency Practitioners (IPs) not only falls below what should be expected, but bad behaviour and systematic failure are rampant throughout the whole of the insolvency industry.





Recovery in Sight After Pandemic Disrupts Global Trade

James Burgess, Head of UK Commercial, Atradius

At the onset of the global coronavirus pandemic, there was trepidation about what the future would hold. On one hand the world’s leading economists were forecasting economic deterioration of titanic proportions, amidst a shock reaction of denial that the pandemic would grip the world for so long.  But here we are, 18 months on and still standing.  But whilst the pandemic hasn't changed trade forever, it has accelerated trends that would have taken up to two decades to emerge. It has also rocked the global economic climate and trading environment to its core. 



Limitation in Post-Covid Procurement Claims: What Authorities and Operators Need to Know

Gwendoline Davies, Partner (FCIArb), Head of Commercial Dispute Resolution, and Lynsey Oakdene, Director – Commercial Dispute Resolution, Walker Morris

Any organization which competes for business via public procurement tenders will be aware that the process can be highly complex and often involves the investment of significant time and effort from staff and senior management.  Tender outcomes can have a substantial commercial impact and so the ability to obtain legal redress when things go wrong is essential.  One key hurdle is Regulation 92 of the Public Contracts Regulations 2015, which provides that a claim for breach of the PCRs must be brought within 30 days of the date when the economic operator first knew or should have known that grounds for commencing proceedings arose.  Following a recent High Court case which focused on limitation and communication issues in the post-Covid homeworking context.  This article discusses why cases such as Bromcom Computers v United Learning Trust are of so much interest.



Document Retrieval in a Fast-paced Insurance World – Case Study: Solar Insurance Services


Solar Insurance Services were continually generating new documents and storing them in filing cabinets.  With 24 filing cabinets in the office already, Solar Insurance Services needed to find a better system to file and retrieve their documents that would free up valuable office space as well as improve productivity performance for employees.


Future of Collections Post-Pandemic

Bruce Curry, Vice President – Collections, Recovery Consulting and Sales, FICO

The impact of the COVID-19 pandemic will continue to shape the strategies of collections and recoveries for years to come as credit grantors, consumers and governments battle the after-effects. They will need to adopt new flexible strategies in order to weather the storm.  In this article, the author sets out his predictions for the collections industry throughout 2021 and the strategies that must be adopted to face the challenges ahead.



The Importance of Intellectual Property for SMEs

Granville Turner, Director, Turner Little

For many businesses, Intellectual Property can consist of many different areas, from logos and corporate identity through to products, services and processes which differentiates the business from its competitors.  Despite its importance, it is not always easy to evaluate Intellectual Property worth, but as the author of this article explain, if your Intellectual Property is left unprotected, your invention or creation is at risk of being lost to larger competitors in the market place.



Forget Working from Home: The New Normal is Work from Anywhere

Andrew Morgan, Co-founder, HardSoft Computers

The workplace of the future is likely to be very different to the one we have all experienced in the past.  Fuelled by digital connectivity and caused by the worldwide pandemic;  Working from Anywhere (WFA) is set to become the new standard, empowering us to think and choose which location to work from that is going to make us the most productive.  For many of us, the workplace has become less a fixed location and more anywhere we can set up operations with an essential suite of technologies.




Book Reviews


The Profit Secret – How to sell more at a higher margin

reviewed by Carol Baker


How to Make the World Add Up – Ten Rules for Thinking Differently About Numbers

reviewed by William Buist

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Credit Control Journal and Asset & Risk Review is one of the world's leading research journals dedicated to the advancement of asset risk management, credit analysis and corporate risk.


Now in its 41st year of publication, Credit Control Journal  is truly interdisciplinary and international in its approach.


Each issue of the Journal provides subscribers with practical illustrations as well as theoretical analysis and empirical studies on the development of credit risk, asset management, legal issues, accountancy and finance, and IT solutions, all of which which they can quote with confidence to their Board of Directors.


The Journal is published bi-monthly by academic publishers, House of Words Media Ltd.