Hinchliffe gets staff motivation role
Trade credit insurer, Atradius (www.atradius.co.uk) appoints Nicola Hinchliff to the role of service leader for its Northern Hub to drive service excellence in the servicing team, maintain and grow client and broker relationships, and support the management and development of the northern Atradius team.
Since joining Atradius in 1997, Nichola has continued to flourish at Atradius, building up extensive customer service experience, and this latest promotion sees her take the combined roles of senior account manager and service leader for the entire northern region.
“Atradius is a global business with experts all over the world which regional businesses can access through a familiar face on their doorstep. We’ve always prided ourselves on the strong relationships we have with customers and brokers across the entirety of the north, ensuring we know our customers’ businesses inside out to provide the best support possible. As service leader, I want to ensure Atradius maintains the first-class service it is renowned for and continues to enhance our offering,” says Hinchliff.
“Having worked at Atradius for 24 years, Nicola has an unmatched knowledge of the business and the region. She has extensive relationships with our network of northern brokers and customers and her commitment to offering the very best service is exemplary,” says Darren Power, regional manager for Atradius’ Northern Hub. “Atradius is delighted to be able to reward Nicola’s commitment with this well-deserved promotion where we know she will continue to thrive.”