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Forrester awards SER 5 out of 5

Forrester Research names SER Group ( as a “Strong Performer” achieving a score of ‘5 out of 5’ in The Forrester Wave™: Content Platforms, Q1 2023 report.

One of 13 vendors evaluated by Forrester Research based on a set of three categories with a total of 26 objective criteria, SER Group received the highest possible score of ‘5 out of 5 points’ in the “Document Management”, “Digital Process Automation”, “Integrations & Interoperability”, “Packaged Applications”, “Search”, and “App Design/Development Tools” criteria, along with four more.  According to the evaluation scale, a score of ‘5’ indicates that the vendor’s score in that criterion is “superior relative to others in this evaluation.”
“Our mission has always been to empower organizations to accelerate their digital transformation, to help them get productive even faster, and to achieve a quick time-to-value,” comments Douglas Cardoso, Vice President of Products, SER Group.  “We are delighted that Forrester, from our perspective, has recognized our efforts with the highest possible score in the app design and development tools criterion for our Doxis Business Studio and Fast Starters offering.”
“Intelligent content automation drives [SER’s]  product vision as it seeks to convert content into knowledge with deeper infusion of AI services, integrations, and process automation,” says the report.  “Organizations that have high-volume automation requirements and want to use AI to extract data and insights from documents or need a vendor that provides a set of solution accelerators for their industry should consider SER Group.”
“Organizations are currently facing immense challenges – inflation, cost pressure, the Great Resignation, siloed teams and information – on top of the constant need to drive digital transformation,” says Dr. John Bakes, CEO, SER.  “Our AI-powered platform Doxis Intelligent Content Automation is built to solve this through accelerating and simplifying how people work.  By giving us the highest score in the current offering category, we believe that Forrester has recognized the breadth and power of the Doxis platform.”
Based on independent research and rigorous inclusion criteria, The Forrester Wave™: Content Platforms, Q1 2023 report can be found at

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