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Filling the skills gap


Research by recruitment specialists, Robert Half UK ( reveals that the average small and medium-sized business (SME) in the UK estimates that they will need to spend £160,000 to fill the skills gap in their organization in the next 12 months.

The skills gap is one of the most pressing issues facing UK businesses today.  It has widened as a result of macro challenges, including a shrinking talent pool due to Brexit, increased digitalization and the future of work.

According to the report, the skills gap caused by ongoing digitalization is especially concerning for UK SMEs with half (48%) of those surveyed citing digital transformation as the most pressing change facing their business, with seven in ten (72%) admitting that they struggle to find professionals with the digital skills they require.
SMEs are investing in training and development to upskill existing staff members with the technical skills they need to tackle the digital skills gap, and three in five (63%) say that budgets to train staff on new technologies have increased, compared to two years ago.

Matt Weston, Managing Director of Robert Half UK, commented: “Change is the only constant for UK SMEs in the current business climate,” says Matt Weston, Managing Director, Robert Half UK.  “The skills required to thrive in today’s economy are completely different to those required five or ten years ago, and as a result, the nation’s SMEs are struggling with a skills gap.”

“Temporary or contract staff are a vital asset for SMEs looking to navigate their way through digital transformation.  Interim staff will apply their expertise to short-term projects, but their experience can also be harnessed to upskill permanent members of staff with new technical skills,” continues Weston.

“The cost of today’s skills gap will increase every year until it’s fixed, so it’s important that companies act quickly to avoid the damage it could inflict on balance sheets.  The solution is to invest in a blend of training and development initiatives alongside a flexible hiring strategy.  Demand for the best professionals with the most relevant skills will continue to grow in the year ahead – and acting quickly to secure chosen candidates must be high on businesses’ agendas, as should initiatives to promote staff retention.”

The research, commissioned to launch Robert Half UK’s 2020 Salary Guide*, highlights the need for SMEs to address the skills gap quickly.  The study also found that the average UK SME faces a skills gap that would impact total revenue by £145,000 in the next year, rising to £318,000 in the next five years if not addressed.

Robert Half UK’s 2020 Salary Guide can be found at


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