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SER named content leader

Leading provider of intelligent content automation solutions the SER Group ( is named as a Leader in the global SPARK Matrix™ Content Service Platform 2022* report (

The report gives a detailed analysis of CSP global market dynamics, major trends, vendor landscape, and competitive positioning.  It also provides a competitive analysis and ranking of the leading technology vendors, including strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.

The SPARK Matrix™ analyzes vendors of the content services market based on their customer impact and technology excellence.

In naming SER a Leader, Preshit Parab, Analyst of Quadrant Knowledge Solutions (  says, “SER Group offers Doxis Intelligent Content Automation, a unified content services platform that combines ECM and BPM benefits to deliver data compliance, secure information management, and collaboration.  The company delivers strong customer value propositions through its key technology differentiators including intelligent content automation, business integrations, integrated solution suites, content understanding, and low-code design tools.

“With its cloud-native, scalable platform, unified and integrated content service capabilities, and strong expertise in offering ECM services, SER Group has received strong ratings across the parameters of technology excellence and customer impact and has been positioned amongst the leaders in the SPARK Matrix: Content Service Platform, 2022.”

“We are thrilled to be named a Leader of the CSP market by the analysts at Quadrant Knowledge,” says Dr. John Bates, CEO, SER.  “The market demand for content services that offer both AI and automation has risen dramatically over the past years.  With Doxis Intelligent Content Automation, we provide customers a level of content understanding and workflow automation that no other vendor in the matrix delivers.”

The full report can be found at
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