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UK consumers who purchase faulty goods whilst on holiday in other European Union
countries will be able to get quicker, simpler solutions under a procedure
agreed by Ministers meeting in Luxembourg.
Under the text agreed, claims valued at less than E2,000 and involving cross
border issues will be subject to the procedure.
Claim and defence forms will be the same in all the European languages and
courts will be encouraged to decide claims on paper where Possible, with use
made of telephone and video conference communications if oral hearings are felt
necessary.
Parties need not be legally represented if they do not wish to be, and the
process for enforcing judgments in other EU states will be made easier.
The UK negotiations on the proposals have been led by Baroness Cathy Ashton,
Parliamentary Under Secretary of State at the Department for Constitutional
Affairs.
She welcomed the developments, stating: "This is excellent news for anyone who
needs to bring a small claim in another EU country. It will help travellers,
tourists, workers and businesses alike.
"The processes will be simple and effective and give people confidence that they
can bring their case without a cumbersome procedure.
"It marks the conclusion of work led by the UK during our presidency."
Source:
Getting Paid
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