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A survey by debt management specialists, EuroDebt, revealed that 94% of brokers
have seen more clients declined in the last
six months than ever before.
Banks have been quick
to condemn fee paying debt management companies, despite having their own agenda
in terms of business growth. The banks’ pleas for tighter regulation of
the debt management sector appear to ignore their own role in this situation,
particularly as a result of the 2003 lending boom.
Local authorities have to rise to the challenge of rising consumer debt
Debt for council tax, housing and sundry services runs into many
millions and has to compete with the demands of credit card repayments and other
loans.
Revenue leakage in the telecoms market
Inęs Ferreira looks at revenue leakage in the telecoms
market, and why the use of a dedicated software tool results in greater operator
earnings, and more accurate customer service results.
The revolution is auto-resolution
Retail financial services providers have always had to balance customer service
on one hand with cost control on the other. Solutions to maintain or even
improve customer service, while reducing costs, are manna from heaven for the
sector’s senior executives.
Mortgage scoring mechanisms
Writing mortgages can be a risky business, risks which every mortgage grantor
must manage and minimise. Whilst every company aims to reduce, or even eliminate
risk, the mortgage business has its own specific challenges - challenges that
credit scoring is addressing with increasing effectiveness.
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