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Philip King - the man in the driving seat of the ICM

Carol Baker

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A man on a mission

Philip King, Director General of the Institute of Credit Management (ICM) is a man on a mission.

In his first year in office he has attended well over 1,500 meetings and speaking engagements, has visited several ICM Branches across the UK, and has visited numerous credit and finance institutions across Great Britain and Europe.

In one year alone, he has clocked up over 50,000 miles.

Add to this the fact that he is a popular press spokesman for the Institute being quoted in newspapers such as The Guardian and The Times, and most people with such a workload would be ready to crack.

Not so Philip King, who despite his hectic working lifestyle has a down-to-earth lively spirit with boundless energy. When asked how he manages to cope, his answer is simple: "There are 24 hours in a day - I believe in using them all."


The first year

What then has he achieved in his first year in office as Director General of the Institute of Credit Management?

After 66 years of being the UK's only credit institute, Philip faced his first challenge when a month into office he found himself in talks with the Association of Credit Professionals (ACP), a new organisation seeming initially to be offering itself as an alternative body to the ICM which is often seen as a sleepy organisation.

In fact, the ICM is far from sleepy.

The Institute handles numerous (24 in each of the last two years) government consultations for such bodies as the HM Treasury, the Department of Trade & Industry, the Financial Ombudsman, the Department of Constitutional Affairs, and the Office of Fair Trading.

As well as undertaking copious work with industry bodies such as the Money Advice Liaison Group, the Finance & Leasing Association, and the Better Payment Practice Group.

"Much of the Institute's good work has been going on behind closed doors for years." explains Philip.

"Every month, we handle consultation papers - with us being consulted on everything from the rules for the new consumer credit jurisdiction, though to the implementation of the third Money Laundering Directive.

"Many of our members still remain unaware of our direct lobbying activities with Government."


Further development


Mr King continues to drive the development of the Institute. Most recently, the ICM has signed an exclusive deal with CICCWORLD, the web-based interactive learning company to develop and promote a range of dynamic online training services in a series of initiatives being delivered under the new ICM Online Services (ICMOS) umbrella.

As Philip explained, "Last year, CICCWORLD developed and hosted the ICM Credit Management survey for Financial Director magazine.

Under the ICMOS brand, the objective is to deploy a series of web-enabled training modules to give a fully integrated e-learning centre that will allow us to present exciting multi-layered content using the latest media broadcast technology to our members and also to the wider credit profession.

Not only will this add significant value to the wealth of ICM educational content, but it will provide a springboard into the lucrative European and North American markets."

"For a long time, the ICM has been the leading voice for credit professionals, but it is important that we continue to evolve.

Our priority is to give our members the support they need to progress, to empower them - hence the Institute's new strapline 'Empowering the credit profession'.

We want to make the Institute more accessible to both our existing and potential new members."

The Institute revamped its membership grades last year to more fairly and accurately reflect the qualifications and experience of those working in credit management in the 21st century.

The review included a new emphasis on the Affiliate Membership grade for those studying for ICM qualifications or for those working in fringe areas of credit such as insolvency and accountancy.

It also saw recognition being granted to those who might have gained academic achievement in a different sector and had gained experience of working in credit by allowing them to become Associate Members carrying the designatory letters AICM

"The ICM has recognised the need to offer all credit professionals a route to membership, even if they are newcomers to the subject, or have come from a different background.

A far wider audience now has the opportunity to enjoy the wealth of advice, information and benefits that the Institute of Credit Management has to offer.

Working from a solid foundation set by predecessor Peter Rowe, Philip's management style is the complete opposite to Peter's staid, and often, arm-length approach.

"I'd wanted to do this job for years," said Philip with a smile. "I thrive on challenges.

"I like to get out there, right in the thick of it - it's the only way to find out what really is going on."

With a real entrepreneurial spirit, Philip King is a man who takes calculated risks - and who is set to reign over the Institute for a very long time to come.
 

Source: Credit Control Journal

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